Returns & Exchanges

At Dr. Bronner's, we stand by the quality of our organic and fair trade products. If you are not completely satisfied with your purchase, you may return it within 45 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our Customer Experience team via our online portal or email with your order number to start the return process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that liquid products are tightly sealed to prevent leaks during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects the return, your refund will be processed back to the original payment method within 7-10 business days.